Hello Future Mach1 Provider,

Thank you for your interest in becoming a Mach1 Provider. As a veteran-owned start-up, we're in the business of "People Helping People". This app was developed to get you, and the customer back on the road safer, and faster than ever. It's simple, automated, and on-demand. Oh, and did I mention no membership fees? This guide will assist you in navigating your first steps towards a brighter future in the roadside assistance industry.

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You may access the original brochure here or feel free to search through this database for all things related to the Mach1 provider sign up process.

Provider Sign Up Process_VerV (1).pdf

Watch This: Entire Provider Onboarding Process

https://youtu.be/g_7zx6C0Sp8

How to:


Setup

Step 1: Submit Your Application

Step 2: Send in your COI

Step 3: Provider Dashboard

Step 4: Logging in to the App

Communication

Service Calls: Provider practice and procedure

In-App Communication

Contact Provider Support

Account & Billing

Stripe: How you get paid

GOA: How are they handled?

Rates: How to negotiate your own rates

Technical Support 🛠


How to submit a case

Why am I not receiving service calls?

Why is the app saying "phone number invalid"?