Congratulations! If you made it this far, it's possible that you have completed your entire sign-up process, and you are ready to start taking Mach1 calls.
If you haven't received your Service Provider ID just yet, click here to set up a phone meeting with our Provider Support Team to review your account.
Steps:
- Review your emails from Mach 1 (check the junk folder too) to find your service provider number. (if you are unable to locate it, please contact our Provider Support Team.)
- Download the Mach1 Provider App
- Input your Service Provider # (a.k.a Service Provider ID: Example: BXXXXX-X or SXXXXX-X)
- Input the phone number of the device you assigned to yourself in your driver profile. (if you receive an error message stating the phone number is invalid, please contact the Provider Support Team to review your account)
- You will receive an SMS Verification Code (text message with a code)
- Input the code, and agree to all of the terms and notification allowances
- Once logged in toggle the unavailable button to be able to receive service calls.
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